Find out transparently how your data is collected, where it is stored, and how it is kept secure at 2sbms.
From the moment you join 2sbms, every piece of your data is handled with the highest level of security.
All your data is protected with SSL/TLS encryption. From personal details to financial transactions — every byte travels through secure channels, inaccessible to any third party.
Your data is stored on ISO-certified servers. Regular backups and strict access controls ensure that unauthorized access is fully prevented.
2sbms never sells your personal information to any advertiser or third party. Your data is used solely for the purpose of providing our services.
You can view, correct, or delete your stored data at any time. Under your data portability rights, you may also request a copy of your data.
We're clear about what cookies we use and why. You also have the option to decline any non-essential cookies.
The 2sbms Privacy Policy is built in accordance with GDPR guidelines. Our goal is to uphold the highest international standards of data protection.
2sbms ("we", "us", "our") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure when you use the 2sbms website (https://2sbms.com), mobile application, or any of our services.
This policy applies to all registered and unregistered users of the 2sbms platform. By visiting the website or creating an account, you are considered to have automatically agreed to this policy. If you disagree with any part of this policy, please refrain from using our services.
Our Transparency Commitment: 2sbms believes in being fully transparent about how data is collected and used. We never collect information through hidden means. This policy is written in plain language so you can easily understand everything.
This Privacy Policy governs our Terms & Conditions and Responsible Gaming Should be read alongside the policy. Each complements the other.
2sbms collects only the information genuinely needed to provide our services. Collecting excessive or unnecessary data is against our policy. Details are outlined below:
| Data Type | When It Is Collected | Mandatory? |
|---|---|---|
| Full Name & Date of Birth | At Registration | Yes |
| Mobile number and email address | At Registration | Yes |
| Residential address | Registration / KYC Verification | KYC – Yes |
| National ID / Passport | During KYC Verification | Withdrawal – Yes |
| Payment Information (bKash/Nagad number) | During Deposit/Withdrawal | Transactions – Yes |
| Support Chat Messages | In Support Communications | No |
When you use 2sbms, certain information is collected automatically. This is necessary for technical reasons and is used to improve the quality of our services:
In some cases, we may receive information from legitimate third parties — such as transaction confirmations from payment gateways or KYC data from identity verification agencies. This information is used solely to ensure the security of your account.
2sbms uses your information only for specific, legitimate purposes. We process data only for the following reasons:
2sbms never uses your information beyond the purposes stated above. Should we need to use your data for any new purpose, you will be notified in advance and, where required, your consent will be sought.
2sbms never sells your personal data. However, in limited circumstances, information may be shared with trusted partners. A full list is provided below:
| Recipients | Reason | Data Type |
|---|---|---|
| Payment Processors (bKash, Nagad) | To process transactions | Transaction amount and mobile number |
| KYC Verification Body | To Verify Identity | Identity Document Details |
| Cybersecurity Agency | To prevent fraud | IP and device information |
| Legal Authority | To comply with legal obligations | Minimum necessary data |
| Cloud Storage Provider | In Data Storage | Encrypted Data |
All third parties listed above operate under strict data privacy agreements. They may not use your information for any other purpose and must maintain their own security measures.
As an international platform, 2sbms may occasionally process your data on servers in other countries. In such cases, we ensure that adequate data protection laws are in place in the destination country and that Standard Contractual Clauses are used where required.
Cookies and similar technologies are used on the 2sbms website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
You can manage or block non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
2sbms never uses third-party advertising tracking cookies. Our cookies are used solely for the functionality of our own platform.
2sbms does not retain your data longer than necessary. Each category of data has its own retention period, determined by legal requirements and business needs:
| Data Type | Retention period | Reason |
|---|---|---|
| Core Account Information | Up to 5 years after account closure | Legal Obligation |
| Financial Transaction Records | 7 Years | Financial Regulatory Law |
| KYC Documents | 5 Years | AML compliance |
| Support Chat History | 2 years | Dispute resolution |
| Log Files & Session Data | 6 months | Security Monitoring |
| Marketing Consent Records | 3 years after consent is withdrawn | Legal Evidence |
Once the designated retention period expires, your data is securely deleted or anonymized in a way that makes it no longer possible to identify you.
Every 2sbms user has the following rights over their own data. These rights can be exercised free of charge and will generally be responded to within 30 days:
You can find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that processing of your data be put on hold.
You may request a copy of your data in a machine-readable format.
You may object to your data being used for marketing purposes.
To exercise these rights support@2sbms.comvia email. Use the subject line "Data Rights Request". We will respond within 30 days of verifying your identity.
2sbms employs industry-leading technical and organizational measures to protect your data. Our security infrastructure operates across the following layers:
In the event of a data breach, we will notify the relevant authorities within 72 hours as required by law, and inform affected users as promptly as possible. If you notice any suspicious activity on your account, please report it immediately to support@2sbms.com.
2sbms is an 18+ platform. We never knowingly collect or process data from anyone under the age of 18. Age verification is mandatory at the time of registration.
If we become aware that a minor has registered on our platform, the account will be immediately closed and all associated data permanently deleted. If a parent or guardian believes their child has registered on our platform, please contact us immediately at support@2sbms.com.
No account is activated without age verification. We Responsible Gaming The protection of minors is our highest priority as part of this policy.
2sbms may update this Privacy Policy from time to time. Changes may be driven by legal updates, technological improvements, or an expansion of our services.
For any significant changes, we will:
Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may contact support@2sbms.com to close your account.
The latest version of this Privacy Policy is always https://2sbms.com/privacy-policy available at the address. Always check the "Last Updated" date at the top of the page.
For any questions, complaints, or requests regarding our privacy policy, please get in touch. Our dedicated privacy team is always ready to assist you.
| Contact Method | Address | Response Time |
|---|---|---|
| Email (Privacy) | Support@2sbms.com | Within 30 days |
| Live Chat Support | Platform chat icon | Instant |
| Request data deletion | Support@2sbms.com | Within 30 days |
When contacting us by email, please use the subject line: "Privacy Policy Request". Sending from your registered email address will make identity verification easier and ensure a faster response.
Your feedback and suggestions regarding 2sbms's privacy policy are very important to us. Your active participation helps us continuously improve our services.
You've read the 2sbms Privacy Policy. Go ahead and register with confidence — your information is completely secure with us.
For users 18+. Please gamble responsibly.